Terms and Conditions

Terms & Conditions | VEK Printing

Terms & Conditions

Effective date: August 11, 2026

These Terms & Conditions ("Terms") govern your use of the VEK Printing website and your requests, quotes, orders, and purchases from VEK Marketing and Consulting, doing business as VEK Printing ("VEK Printing," "we," "us," or "our").

By using the website, approving a quote or proof, submitting payment, or placing an order, you agree to these Terms and any written quote, proof, invoice, or order-specific terms provided to you.

1. Quotes and Order Acceptance

Prices, availability, and production timing are not final until VEK Printing has reviewed the complete specifications and artwork and has accepted the order.

Quotes remain valid for 14 days unless otherwise stated. We may decline or cancel a request that cannot be produced safely, lawfully, or according to the agreed specifications.

2. Customer Responsibilities

You are responsible for providing complete and accurate order information, including:

  • Dimensions and quantities
  • Materials and finishing requirements
  • Delivery details and deadlines
  • Accurate contact information
  • Reviewing all quotes, invoices, specifications, proofs, and order confirmations before approval

You also represent that you have the legal right to use all artwork, logos, photographs, text, trademarks, and other content you submit.

3. Artwork and File Preparation

Artwork must be suitable for the selected product and production method. While VEK Printing may identify visible file issues, the customer remains responsible for:

  • Spelling and grammar
  • Dates and phone numbers
  • Dimensions and layout
  • Image quality
  • The accuracy of supplied content

Additional charges or revised timing may apply if files require rebuilding, conversion, color correction, resizing, or other preparation work.

4. Proofs and Approval

When a proof is provided, production will proceed based on the approved proof. Approval confirms acceptance of the content, layout, size, orientation, quantities, print locations, and other specifications shown.

Digital proofs are intended primarily to confirm content and placement. Screen displays and office printers do not reproduce every printed color, material, finish, texture, or scale exactly.

5. Color, Materials, and Production Variations

Reasonable variations may occur between screens, proofs, samples, production runs, materials, inks, coatings, garments, finishing processes, and manufacturing lots.

Exact color matching, material consistency, and repeat-run matching are not guaranteed unless a specific written standard or approved sample is included in the order agreement.

6. Customer-Supplied Items

Customer-supplied garments, products, materials, or media may react differently during printing, finishing, installation, or handling. Testing, additional quantities, or written acknowledgment of risk may be required before acceptance.

7. Pricing, Payment, and Taxes

Payment requirements, deposits, balances, and accepted payment methods will be stated in the quote, invoice, or order confirmation.

Applicable sales, use, district, and other taxes will be charged as required by law. Customers claiming an exemption or purchasing for resale must provide valid documentation before the order is completed.

8. Production Timing

Production estimates begin only after we receive all required specifications, production-ready artwork, proof approval, and any required payment or deposit.

Requested dates are not guaranteed unless expressly confirmed in writing. We are not responsible for delays caused by incomplete information, late approvals, carrier delays, supply interruptions, severe weather, equipment failure, or other circumstances outside our reasonable control.

9. Pickup, Shipping, Delivery, and Installation

The customer is responsible for confirming the correct pickup, shipping, delivery, or installation details. Inspect packages and products promptly and retain packaging if a shipping claim may be necessary.

Installation services, site access, surface condition, permits, measurements, and customer responsibilities must be confirmed in writing before scheduling.

10. Changes, Cancellations, and Returns

Custom printed products are produced to the customer’s specifications and may not be reusable or resalable.

Changes or cancellations must be requested in writing and are not effective until confirmed by VEK Printing. Charges may apply for design time, materials, setup, production already completed, restocking, and other nonrecoverable costs.

11. Inspection and Claims

Customers should inspect completed work promptly and report any claimed production error or shortage in writing within 14 days after pickup or delivery.

We will review timely claims and determine an appropriate remedy under the written order terms and applicable law.

12. Intellectual Property and Portfolio Use

Customers retain their rights in customer-provided content. VEK Printing retains its rights in its website, original templates, production methods, estimates, internal files, and original work except where ownership is transferred in a written agreement.

We will not use customer work publicly unless permitted by the customer or otherwise allowed by the written agreement.

13. Prohibited Content and Conduct

You may not use the website or VEK Printing’s services for unlawful, fraudulent, infringing, threatening, or deceptive activity, or submit content that violates another person’s intellectual property, privacy, publicity, or other rights.

14. Website Information and Third-Party Services

We work to keep website information accurate, but product images, descriptions, availability, and examples may be illustrative and may change. Third-party services such as payment processors, shipping providers, analytics, and spam-prevention tools are governed by their own terms and policies.

15. Disclaimers and Limitation of Liability

To the fullest extent permitted by law, the website and services are provided subject to the written order agreement and without warranties not expressly stated in writing.

VEK Printing will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost business, or loss of data, arising from the website or an order.

16. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless VEK Printing and its personnel from third-party claims arising from content or materials you submit, your violation of these Terms, your infringement of another person’s rights, or your unlawful use of the website or products.

17. Governing Law and Disputes

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

Any dispute arising from these Terms or the use of VEK Printing’s services shall be subject to the applicable courts and laws of California unless otherwise agreed in writing.

18. Changes to These Terms

VEK Printing may update these Terms from time to time. The revised version will be posted with a new effective date and will apply prospectively unless otherwise required or permitted by law.

19. Contact

VEK Marketing and Consulting

Doing business as VEK Printing

4540 Cutter St., Los Angeles, CA 90039

Email: info@vekprinting.com

Phone: +1 (424) 444-5522